W2 – A better way of supporting our customers

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On Thursday 25th July, we are introducing a new support desk platform to further improve the way that our clients log and track support calls.

This new web based system provides a ticket system for all communications to W2’s helpdesk, which can then be tracked and managed by our dedicated Support Team and the client that created the ticket. When it is made available, we invite all our customers to begin directing any questions / queries / issues to the new help desk (https://support.w2globaldata.com).

Read more here.

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